GDPR Compliance
Everything you need to know about How To Speak Business English or any
website own by Dino Crawley. GDPR compliance.
What is GDPR?
The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation
by which the European parliament, the Council of the European Union and the European
Commission intend to strengthen and unify data protection for all individuals within the
European Union (EU)
To whom does the GDPR apply?
One way in which the personal data of an EU citizen could be collected when using How To
Speak English Just Like An American or any website own by Dino Crawley. Is when you
build a database of contacts, their information, and business dealings with them (i.e. a
CRM system). Not all customers will be "data subjects", as data subjects are only
individuals. Some of your customers may be businesses or government organizations,
which the GDPR does not apply to.
Is How To Speak English Business English or any website own by Dino Crawley
compliant?
Yes, everything is set for How To Speak English Just Like An American or any website own
by Dino Crawley to be compliant with the GDPR when it became enforceable in August 2022.
More GDPR FAQs
Do you have any dedicated data protection officer (DPO) or compliance /
security team working?
We have a staff member assigned to the role of handling GDPR and GDPR-related tasks.
Please direct all your questions related to GDPR compliance to
support@dino.dinocrawley.com
How will you verify to customers that you are in compliance with the new
regulation?
If you wish for formal verification, you can provide us with your Data Processing Agreement
Marketing With Sven, which we can returned filled and signed.
How is sensitive information stored, and do you have processes in place in
the event of a data breach?
Sensitive information is stored securely, with limited access. We react to Data breaches
immediately, by notifying affected parties, DPO and local Institutions, according to our
internal GDPR project.
For how long do you store customer data?
We store customers' data only for the time of using our services or until they request to
delete their data.
Where is your customer data physically stored?
Our customer data is stored on secured Google Cloud-based servers, which are
CDN-oriented.
Which of your teams will have access to customer personal information?
We access customer's personal information only based on prior request by the customer
or with the customer's approval. In most common cases, it is the customer support team,
development team or marketing team.
How does your organization handle instances when customers request their
data be removed from your system(s)?
When a customer requests deletion of their data, we proceed with the deletion immediately,
with no further delay.
How do you handle data protection requirements with any of your
sub-processors?
We sign Data Processing Agreements with each of our sub-processors or subcontractors.
What new safeguards or processes are you implementing to meet the May 25
deadline?
Most of the safeguards and processes have been in place before because we don't take
privacy of our customers' data lightly. We are implementing more guidelines on how to
handle sensitive data, how to react to incidents and data breaches and more.
What processing operations are done by the Data Processor (How To Speak
Business English or any website own by Dino Crawley)?
All actions necessary to provide adequate customer support and reliable service.
Who are the Data subjects?
Persons whose data has been shared with How To Speak Business English or
any website own by Dino Crawley.
What are the Categories of Data?
Name, Email, Phone number, Address, IP Address, Timestamps of actions, Browser
Cookies.
Are there any Special Categories of Data?
Yes, some of our forms require information about the customer's business goals in order to
provide the best service. See the full list of required information fields on
https://howtobusinessspeakenglish.com
How are cross border transfers handled, who is the data exporter and who is
the data importer?
Cross border transfers are done within EU or US grounds.
Additional Security Measures
HTTPS Encryption
All How To Speak Business English or any website own by Dino Crawley are
hosted accounts run over a secure connection using the HTTPS protocol. Hyper Text
Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which
data is sent between your browser and the website that you are connected to. It means all
communication between your browser and Marketing With Sven. is encrypted, including
your chat and email communication.
API Security
How To Speak Business English or any website own by Dino Crawley REST
API is restricted to accredited users based on username and password or username and
API tokens.
Request Information Removal
How To Speak Business English or any website own by Dino Crawley
provides customers the option to delete Service Data that may contain personal data, such
as profiles, commissions, IP addresses, logs, and other data in active Marketing With Sven
or any of it’s websites. accounts.
Affiliate account & Associated data deletion
How To Speak Business English or any website own by Dino Crawley
provides affiliates the option to delete Service Data that may contain personal data, such
as profiles, commissions, IP addresses, logs, and other data in active How To Speak Business English
accounts.
